This website is operated by ADLEST. Throughout the site, the terms "we", "us" and "our" refer to ADLEST. We offer this website, including all information, tools and services available from it, to you, the user, on the condition that you accept all terms, conditions, policies and notices stated here.

• By visiting our site and/or purchasing from us, you engage in our "Service" and agree to be bound by these Terms & Conditions.
• If you do not agree with any part of these Terms, you must not access the website or use our Service.
• These Terms apply to all users, including browsers, customers and anyone who contributes content to the site.
• Your orders and payments are also governed by our Shipping Policy, Returns & Exchange Policy, Privacy Policy and the terms of our payment gateway, PayHere.
• These Terms do not affect your statutory rights under the laws of Sri Lanka.

• By agreeing to these Terms, you confirm that you are at least the age of majority in your region of residence, or that you are placing the order with the consent of a parent or legal guardian.
• You agree to provide accurate, current and complete information when placing an order, including your name, address, phone number and email.
• You may not use our products or Service for any illegal or unauthorized purpose.

If you create an account on our website, the following applies:

• Keep your password confidential. Do not share it with anyone or use anyone else's password without their permission.
• You are responsible for all activity and orders placed through your account.
• If you know or suspect that someone else knows your password, contact us immediately at adlestcoms@gmail.com or on WhatsApp.
• Keep your account details accurate and up to date. If your name, address, phone number or email changes, update them in your account or let us know.
• If we believe there is a security breach or misuse of the website, we may ask you to change your password or suspend your account.

• Prices for our products are subject to change without notice.
• All descriptions of products and product pricing may change at any time, at our sole discretion.
• We reserve the right to modify or discontinue any product or the Service (or any part of it) at any time without notice.
• We make every effort to display product colors and images accurately. Actual colors may vary slightly depending on your screen settings and lighting.
• We reserve the right to limit the quantity of products we supply and to correct any pricing or listing errors.

• Placing an order is an offer to purchase. An order is confirmed only after successful payment authorization or verified order placement (for Cash on Delivery orders).
• We may contact you by phone, WhatsApp or email to verify an order before dispatch.
• We reserve the right to refuse or cancel any order, including orders that appear fraudulent, contain incorrect pricing, or involve out-of-stock items. If we cancel a prepaid order, the payment will be refunded to the original payment method.

• We accept secure online payments processed through PayHere, as well as Cash on Delivery (COD) subject to verification.
• All online card transactions are encrypted and processed through PayHere's PCI-DSS compliant infrastructure. ADLEST does not store your credit or debit card details.
• For COD orders, full payment must be made to the courier at the time of delivery. Repeated refusal of COD parcels may result in future orders being restricted to prepaid payment.

• We deliver across Sri Lanka through reliable courier partners.
• Estimated delivery time is typically 3–7 working days, counted from the date of dispatch. Delivery times are estimates and not guaranteed.
• Delivery may not be available on mercantile and public holidays.
• Customers must provide accurate contact details and delivery addresses. We are not liable for delays caused by incorrect information or unreachable phone numbers.
• Delays caused by courier partners, weather, public holidays or other events beyond our control are not the responsibility of ADLEST.
• The person receiving the parcel may be asked to sign the courier's delivery receipt as proof of delivery.
• Please inspect your parcel upon delivery and contact us promptly if it appears damaged or incorrect.

You agree not to use the website to:

• Violate any local or international law or regulation.
• Submit false, misleading or fraudulent information, or attempt fraudulent payments.
• Upload viruses or malicious code, or attempt to disrupt, hack or gain unauthorized access to the site or its systems.
• Harass, abuse or harm our staff, courier partners or other customers.

We may terminate or restrict access for anyone who violates these terms.

All content on this website, including the ADLEST name, logo, product designs, photographs, text and graphics, is the property of ADLEST and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, modify or use any of this content for commercial purposes without our prior written permission.

You may view the content of this website and print one copy for your own personal, non-commercial use, provided all copyright and proprietary notices remain intact. No license is granted to use the ADLEST name, logo or any other trademark.

• We collect only the information needed to process and deliver your order, such as your name, phone number, address and email.
• Your information is shared only with service providers essential to fulfilling your order (for example, courier partners and the payment gateway).
• We do not sell your personal information to third parties.

• ADLEST shall not be liable for any indirect, incidental, punitive or consequential damages arising from the use of our products or website services.
• We do not guarantee that the quality of any products, services or information purchased or obtained by you will meet your exact personal expectations beyond standard manufacturing guarantees.
• The website and Service are provided on an "as is" and "as available" basis, without warranties of uninterrupted or error-free operation.

These Terms & Conditions and any separate agreements under which we provide Services to you are governed by and construed in accordance with the laws of Sri Lanka. Any disputes will be subject to the jurisdiction of the courts of Sri Lanka.

We reserve the right to update, change or replace any part of these Terms by posting updates on this page. It is your responsibility to check this page periodically. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.